Process
How Fast Track works
Clear protocol for arrival and departure — no surprises on the ground.
Arrival
On the ground
- 1A greeter meets you at the aircraft door (before passport control) holding a name sign.
- 2Escort through the priority Fast Track Immigration lane.
- 3In VIP and VVIP — baggage assistance with a porter.
- 4Escort to the meeting area or your taxi.
- 5VVIP: private car transfer to your hotel.
Departure
Leaving the island
- 1Met at the terminal entrance or check-in counter 2 hours before departure.
- 2Assistance with check-in and baggage drop-off.
- 3Escort through priority immigration.
- 4VIP and VVIP: priority security lane.
- 5VVIP: private car transfer from your hotel.
- 6Final instructions are sent the day before your flight.
Priority lane — Fast Track Immigration
A dedicated counter for Fast Track passengers — no general queue. Airport staff process you outside the regular order on a simplified procedure.
Average passport time is 3–7 minutes instead of the usual 30–60 at peak hours.
VVIP — from jet bridge to hotel
A private sedan or SUV with a suited driver waits at the curb. Air conditioning, bottled water, full baggage assistance.
We cover all districts of Phu Quoc — Duong Dong, Bãi Sao, Vinpearl, Long Beach. For very remote hotels, a small surcharge applies, agreed in advance.
Important: for flights arriving or departing between 20:00 and 06:00, a 210,000 VND (≈ 8 USD) night surcharge per person per leg applies.